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Troubleshooting

  1. Troubleshooting
Troubleshooting icon

Troubleshooting

  • I created a ticket, when can I expect an answer?
  • What is a ticket? Is it the same as a request?
  • What personal information are you tracking?
  • Can I use email to reply to a ticket?
  • I see a blue screen, what should I do?
  • I don't find my answer in the knowledge base, what should I do?
  • Why do my speakers not work?
  • Why is my internet not working?
  • Why Won't My Computer Turn On?
  • How do I set my default printer to Black and White?
  • Why is my monitor screen flickering?
  • How to run an audio troubleshoot and why?
  • Why won't my printer print my work?
Workstations icon

Workstations

  • I created a ticket, when can I expect an answer?
  • What is a ticket? Is it the same as a request?
  • What personal information are you tracking?
  • Can I use email to reply to a ticket?
  • I see a blue screen, what should I do?
  • I don't find my answer in the knowledge base, what should I do?
Peripherals icon

Peripherals

  • Why won't my printer print my work?
Windows icon

Windows

  • Why is my computer not recognizing my headphones in Windows 10?
  • Why is my laptop headphone jack not working?
  • What is my Laptop model and configuration?
  • How do I connect to a new printer in Windows 10?
  • How to run an audio troubleshoot and why?